Shipping & Delivery Policy
1. Shipping Services
Currently, Al Syed Waseem Pvt Ltd primarily provides services and digital products (such as software, IT services, etc.), which may not require traditional physical shipping. However, if you purchase physical products or equipment, the following shipping guidelines will apply:
- Local Deliveries (Within Pakistan): We offer shipping within Pakistan, including to cities such as Sukkur, Karachi, Lahore, Islamabad, and other regions.
- International Deliveries: For international orders, shipping can be arranged based on the nature of the service or product. Please contact us directly for international shipping options and costs.
2. Shipping Costs
Shipping charges depend on the following factors:
- Location: Shipping costs may vary depending on the delivery location (local or international).
- Size and Weight of the Product (if applicable): If physical products are being shipped, charges may vary based on the weight and size of the items.
- Type of Service: Some services, such as IT hardware setup, may incur additional shipping or travel charges.
3. Shipping Time
For digital services, such as software installations or consultancy, delivery or completion is typically handled immediately or within a few business days, depending on the nature of the service.
- Local Deliveries: Shipping within Pakistan typically takes between 3 to 7 business days, depending on the destination.
- International Deliveries: International shipments may take anywhere from 7 to 21 business days, depending on the destination country and courier service used.
4. Order Processing
- Order Confirmation: After your order is placed, you will receive a confirmation email or message detailing your order and expected delivery time.
- Processing Time: Orders are typically processed within 1 to 2 business days after confirmation. Please note that some orders may require additional time for preparation or custom work.
5. Delivery Methods
- Courier Services: We use trusted courier services for shipping physical products. The specific courier provider will depend on the delivery location and size of the product
- Digital Delivery: For digital products and services, delivery is done electronically via email or through secure online platforms.
6. Shipping Restrictions
- Restricted Areas: We do not currently ship to certain remote or hard-to-reach locations. If you are unsure whether we can deliver to your area, please contact us before placing an order.
- Customs and Import Duties: For international shipments, customs duties or import taxes may apply depending on the country’s regulations. These fees are the responsibility of the recipient.
7. Shipping Address
Please ensure that the shipping address provided at the time of the order is accurate and complete to avoid delays. We are not responsible for any delays or issues that arise due to incorrect or incomplete address information.
8. Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number so you can track your shipment. This applies to physical products only.
9. Shipping Issues
In case of any issues with your shipment (such as delays, damaged goods, or incorrect delivery), please contact us immediately at:
- Phone: +92 312 9310004
- Email: waseembukhari786@gmail.com
10. Returns and Exchanges
If there are any issues with the products received, please refer to our Refund Policy for return and exchange instructions.
For further questions or if you need assistance with shipping, don’t hesitate to contact us directly. We are here to help!
- Phone: +92 312 9310004
- Email: waseembukhari786@gmail.com
- Address: Tharechani Sangi, 65168, Tehsil Pano Akil, District Sukkur, Sindh, Pakistan.