Refund and returns

1. Eligibility for Refunds

Refunds may be granted under the following circumstances:

• Service Not Delivered: If we fail to deliver the agreed-upon services as per the terms outlined in the service agreement.
• Overpayment: If an overpayment has been made for services, a refund for the excess amount will be processed.
• Technical Issues: If services are disrupted due to technical issues caused by our team, you may be eligible for a refund.

2. Refund Request Process

To request a refund, please follow these steps:

• Contact Us: Reach out to us via email at waseembukhari786@gmail.com or call us at +92 312 9310004.
• Provide Details: When making a refund request, please include your full name, the details of the service you purchased, the reason for the refund, and any relevant documents (such as payment receipts or communication records).
• Refund Request Timeline: Refund requests must be made within 7 days of the service delivery date or the payment date.

3. Refund Conditions

Refunds are subject to the following conditions:

• Service Commencement: If the service has already been started or completed, refunds may not be applicable unless the service was not delivered as agreed.
• Partial Refunds: In some cases, if the service was partially rendered, we may offer a partial refund depending on the work completed or the value of the service provided.
• Bank Charges: If you paid via a bank transfer or another method that incurs charges, the refund will be issued minus any transaction fees or charges incurred during the process.

4. Processing Time

Refunds are processed within 7 to 14 business days from the date the request is approved. Refunds will be issued via the original payment method, unless otherwise agreed upon.

5. Non-Refundable Services

The following services are non-refundable:

• Any service that has been completed or fully delivered as per the agreed-upon terms.
• Services that have been initiated based on a customer’s request and subsequently cancelled by the customer.
• Fees for consultations, assessments, or other preparatory services where no actual service delivery was involved

6. Dispute Resolution

If you disagree with the refund decision, you can reach out to us for a review. We will work with you to address your concerns and seek an amicable resolution. If a satisfactory resolution cannot be reached, we may suggest mediation or other legal options depending on the nature of the dispute.

7. Changes to the Refund Policy

Al Syed Waseem Pvt Ltd reserves the right to modify or update this Refund Policy at any time. Any changes will be reflected on this page with an updated "Last Revised" date. Please review this policy periodically to stay informed about our refund practices.

8. Contact Information

If you have any questions or concerns regarding our refund policy, or if you wish to initiate a refund request, please contact us using the following details:

• Email: waseembukhari786@gmail.com
• Phone: +92 312 9310004
• Address: Tharechani Sangi, 65168, Tehsil Pano Akil, District Sukkur, Sindh, Pakistan.